We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Policy
As a practice, we are committed to working with, and alongside, our patients to develop the practice to meet our patient’s needs. One of the areas that can cause a lot of confusion is knowing where to get help from and what to expect of your local GP practice. So, we wanted to share a new guide from the NHS called “You and Your General Practice”.
This guide sets out what you can expect from us and has information on the following:
- What happens when you contact your practice to request an appointment
- Who might help you
- How to find and use online services
- The best way to get help when the practice is closed
- How to give feedback or raise concerns.